Mermaid Enterprises

Buying on-line & FAQ's

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Mermaid Enterprises How To Buy On-line or Off-line

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Other Customer Service Pages:
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Contact Us and Details

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Buying on Line FAQ - Appears Below

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How We Make Your Products

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Custom Pot Service

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Aftercare of Your Products & General Ceramic Care Tips

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Our Handmade Organic & Vegetable Soap Range

This section advises of the different methods of making a purchase with Mermaid Enterprises.  Some consumers have concerns about making online purchases.  This section helps you the consumer select a transaction type that you are comfortable with.

bulletWe have the following areas of help: 
bulletHow to make purchases - the different options
bulletFAQ's (frequently asked question's)

How To Make Purchases

bulletSimply:
bulletSelect Your Item to buy 
bulletChoose if you would like: Optional Gift Wrapping
bulletPress 'Continue to Next Step'
bulletAdd a personal greeting if bought for a gift
bulletEnter what date you would like your order by in the box provided, then proceed with the Easy Order Process:
bulletEither place your order:
bulletOnline - 
bulletOur special software ensures that all your credit card details are encrypted in a form that no-one can read, when the order is placed, using 128 bit encryption.
bulletThis Form of encryption is practically impossible to decode.
bulletThen post your cheque to us made payable to 'Melanie Arbib'
 
bulletPhone -
bulletPhone us and we will take your order and Then post your cheque to us made payable to 'Melanie Arbib'.
 
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Fax or Post -
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Go through the ordering process in our shop

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At the payment stage, select the Send Payment Details Separately option, which fills out all your order options for you

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Print this out

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Then post your cheque to us made payable to 'Melanie Arbib'

 

FAQ's - Frequently Asked Questions:

Q: If my credit card / debit card was used fraudulently, would I receive a refund.

A: If your card was used in this way, you would be refunded fully by your card company.

   

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